Chatbot vs. Chat Agent

Chatbot vs. Chat Agent

In an era dominated by digital interactions, businesses are constantly seeking innovative ways to enhance customer engagement and streamline communication. Two terms that often pop up in these discussions are “chatbot” and “chat agent.” While...
What is Vertex AI? Benefits and Use Cases

What is Vertex AI? Benefits and Use Cases

In today’s data-driven world, businesses generate enormous amounts of data on a daily basis. Analyzing this data is crucial for businesses to gain insights into customer behavior, streamline operations, and make data-driven decisions. Historically organizations...