Rolls-Royce Defence Services division develops and delivers complex power and propulsion solutions for safety-critical applications in the air, at sea, on land, and even in space.
Rolls-Royce needed insight into the management of their maintenance and repair operations. Asset location, status, and timeline data was decentralized and inconsistent. Rolls-Royce set out to improve efficiency, profitability, and visibility.
Annually, the Defence Services business actively manages 500+ Maintenance Repair & Overhaul (MRO) events across 40+ maintenance facilities in the RR Authorized Maintenance Center (AMC) network. These events account for more than 30% of the profit achieved annually in Defence. Previously, these events were all tracked and managed in local, desktop spreadsheets, and a large amount of effort was required to turn all this data into useful insights and analytics, making the data nearly 60 days old by the time it was ready for analysis & action.
ClearObject partnered with Rolls-Royce to develop their Maintenance Repair & Overhaul (MRO) application, MRO360. MRO360 is a PowerApp asset management system, where Rolls-Royce can track the progress of repairs as an engine moves through the shops of authorized maintenance centers. The tool replaces the Excel spreadsheets and emails previously used to track the processes. Document uploads allow critical information to be stored safely in the Government Cloud. To improve efficiency and reduce delays, notifications can be triggered in the application to cut down on inactive time between steps in the engine teardown process.
MRO360 enables the Defence to instantly retrieve all MRO assets status, issues, parts required, and cost analytics – allowing fast resolution of issues across all products in the AMC Network, increasing the velocity of deliveries. With over 100 active users, ClearObject’s MRO360 application serves as a central hub/scoreboard for all data and information for events around the world.
With MRO360 as the established platform for MRO information, it serves as the foundation for future improvement efforts, such as automating technical invoice reviews, event reporting, and tracking and analyzing future product improvements. It also has helped Defence demonstrate how to launch and develop future digital transformations in the Rolls-Royce IT ecosystem.
“Through collaboration and embracing our new IT ecosystem, a team comprised of Programs, Maintenance Repair & Overhaul (MRO), IT, CDIO, and Purchasing, were able to completely develop and launch a digital workflow and analytics tool, MRO360. This tool is the first production use of the GovCloud in the new IT ecosystem – reaching across multiple internal, external, and global users,” said Maria McPhillips, Rolls-Royce T56 MRO Program Manager.
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